SLA Fields: First Response By and Resolve By , Holiday Schedule/Calendar, Business Hours (Customer Service Schedule/Calendar) Dynamics CRM 2016, CRM 365

very nice article described about the key properties {First Response By and Resolve By , Holiday Schedule/Calendar, Business Hours (Customer Service Schedule/Calendar) } on SLA in Dynamics CRM 2016 and CRM 365.


http://missdynamicscrm.blogspot.sg/2015/02/sla-fields-first-response-by-and-resolve-by-values-crm-2013-2015.html


thanks to the contributor Aileen.
Regards,
Sudhanshu

workflow must be in published state error message while saving Case record in Dynamics CRM 2016 online

while working on dynamics crm 2016 online I got below error while saving case record.
"workflow must be in published state". once download the message I got below

Unhandled Exception: System.ServiceModel.FaultException`1[[Microsoft.Xrm.Sdk.OrganizationServiceFault, Microsoft.Xrm.Sdk, Version=8.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35]]: Workflow must be in Published state.Detail: <OrganizationServiceFault xmlns:i="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://schemas.microsoft.com/xrm/2011/Contracts">   <ErrorCode>-2147200953</ErrorCode>   <ErrorDetails xmlns:d2p1="http://schemas.datacontract.org/2004/07/System.Collections.Generic">     <KeyValuePairOfstringanyType>       <d2p1:key>0</d2p1:key>       <d2p1:value xmlns:d4p1="http://www.w3.org/2001/XMLSchema" i:type="d4p1:string">Workflow must be in Published state.</d2p1:value>     </KeyValuePairOfstringanyType>     <KeyValuePairOfstringanyType>       <d2p1:key>1</d2p1:key>       <d2p1:value xmlns:d4p1="http://www.w3.org/2001/XMLSchema" i:type="d4p1:string">workflowId</d2p1:value>     </KeyValuePairOfstringanyType>   </ErrorDetails>   <Message>Workflow must be in Published state.</Message>   <Timestamp>2016-11-19T14:29:41.1347733Z</Timestamp>   <ExceptionSource i:nil="true" />   <InnerFault i:nil="true" />   <OriginalException i:nil="true" />   <TraceText> [Microsoft.Crm.Service.ObjectModel: Microsoft.Crm.Service.ObjectModel.CasePostCreatePlugin] [ffde44b1-a685-4948-85b8-e4091bc2a98b: CasePostCreatePlugin]                                   [Microsoft.Crm.ObjectModel: Microsoft.Crm.Extensibility.InternalOperationPlugin]                 [46f6cf4c-14ae-4f1e-98a1-eae99a37e95c: ExecuteWorkflowWithInputArguments]                                 </TraceText> </OrganizationServiceFault>

strange, I activated all workflows, business process, still same issue.
then I deleted all (taken back up) 1st, still same issue.
then I just though to see anything related to case, I landed to SLA.
I just deactivated, then I was able to save Case record.
even then I activated SLA, also I was able to save.


SO JUST deactivate and activate again is the solution. but do not know why?


Regards,
yes.sudhashu